Frequently Asked Questions
We offer a service that insures your pieces free of charge from the moment of purchase (Lladró Assurance Program). In the event of breakage, you can purchase the piece again at any Lladró point of sale, with the conditions stipulated in the insurance.
If you are registered on our website, you can activate your assurance by filling in the form at My Lladró
For Europe, no more than seven working days by door to door courier service unless unforeseen circumstances. Once the order is ready to be dispatched, you will receive an email informing you that your order is ready to be shipped.
For USA, you can choose between standard and express delivery, with the approximate delivery times below unless unforseen circumstances: